Zone Alarm installed and running on both machines in addition to Windows Firewall. And both machines also running AVG antivirus software.
I tried all the fixes I could think of, as well as every suggestion I could find online;
- checking via ipconfig/all for, and PINGing, ip address and machine name of each machine (PING from desktop to laptop would time out, but no problems PINGing desktop from the laptop)
- making sure all required services are running on both machines - DNS Client, DHCP Client, Computer Browser, TCP/IP NetBIOS Helper, FDResPub, SSDP Discovery, etc, Automatic WLAN Configuration(Vista), Wireless Zero Configuration(XP), WLAN AutoConfig(Win7).
- making sure Windows Firewall exceptions are enabled for File and Printer Sharing, and Network Discovery
- making sure Network Discovery is turned on in Vista's "Network and Sharing Center"
- etc
FIX:
In this particular case, as it turns out, what was required was quite simply to stop the Zone Alarm instance running on the client machine (laptop), and the problem was resolved. Could now PING laptop from desktop command prompt, but more importantly, could now also access shared folders on desktop from the laptop!
I would assume it's possible to tinker with the settings/configurations within Zone Alarm on the client without having to turn it off altogether, but was happy for now to just turn it off so I could get on with other stuff.
Additional options:
Enable NetBIOS over TCP/IP on all computers:
1) Go to “Control Panel\Network and Internet\Network Connections”.
2) Right-Click on the connection and choose Properties.
3) Click “Internet Protocol (TCP/IP) Version 4” in the list.
4) Click Properties, and then click Advanced.
5) On the Advanced TCP/IP settings windows, go to “WINS” tab.
6) Under NetBIOS setting, click “Enable NetBIOS over TCP/IP”, and then click OK.
2. On
the Windows 7 and Windows Vista computers, please go to “Control
Panel\All Control Panel Items\Network and Sharing Center\Advanced
sharing settings” and ensure that the following items are turned on:
Network Discovery
File and printer sharing
And this one is OFF:
Password protected sharing
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