Friday 21 June 2013

Duplicate emails: Outlook 2010 IMAP email account sending duplicate (2) emails when sending email.



In outlook 2010: 

1) Click the File menu tab then
2) click 'Info', 'Account Settings'


3) on Email Tab, double-click the IMAP account
4) Click 'More Settings'
5) Select the 'Sent Items' tab
6) Un-select the radio button next to 'Save sent items in the following folder on the server'

by selecting the bottom radio button next to 'Save sent Items in the Sent Items folder on this computer'

7) Click 'OK', then click 'Next'

Outlook will then automatically send a test message which can help you verify whether the issue is resolved... 


Confirm by checking that there's now only 1 copy of the test email in your local 'Sent Items' folder.


5 comments:

  1. Hi,
    A manual step for deletion of duplicate items takes a big dig on useful time of user. Better, you can try automated process for removing duplicate items. It is quite simple with stellar Outlook duplicate remover add-in. You can download free at:
    http://www.stellaroutlooktools.com/scan/outlook-duplicate-remover.php

    Regards:
    Russell

    ReplyDelete
  2. Another amazing and user-friendly tool also available for removing the duplicates items in PST file by using Kernel for Outlook Duplicates Remover tool which is well works on all MS outlook versions. Read more: http://www.free.outlookduplicateremover.org

    ReplyDelete
  3. Outlook Duplicate Remover is well-coded and covers all the aspects which a Outlook user seeks to weed out the duplicates from their PST file. You can not just be able to dedupe duplicate Outlook emails, but also other Outlook items like calendars, contacts, journals, etc.

    Cheers
    Katharine Smith

    ReplyDelete
  4. Powerful Outlook Duplicate Remover software remarkably decreases the size of the Outlook PST files and thus helps in preventing PST corruption due to being over-sized.The tool can scan the whole mailbox, such as Sent Items, Inbox, Deleted Items and Outbox. It removes all multiple and Duplicate email copies. See more: http://www.mannatsoftware.com/stellar-phoenix-outlook-duplicate-remover.html

    ReplyDelete